11
Mar
2024
Watch
Amending the Directive on alternative dispute resolution for consumer disputes (short presentation)
Mr President, I have to say, I really welcome this report because I firmly believe that alternative dispute resolution processes should be used as widely as possible, whether it’s consumer law or family law. Things like mediation get results that are at least as good, if not actually better than anything that would come out of a court process. And given the huge issues facing, for example, Ireland’s family law system, including the massive problems with concepts such as parental alienation creeping into it and being put forward by court experts who aren’t experts, it really would be better if we were to support available and robust and effective mediation processes. I come from a country with some of the highest legal costs in Europe. They are at levels which have been criticised consistently in the EU rule of law reports as being a barrier to justice. That means that alternative dispute resolution is often people’s only option and if that’s not available, then they’re out of options. So I’m really glad to see it being put centre stage in this report.